The foreclosure crisis often creates an adversarial process between borrower and mortgage servicer. It’s a confusing process, with overburdened courts, excessive paperwork and high risk and high costs for all those involved.
FLS has partnered with leaders in the Mediation and Counseling field to create a trusted 3rd party process, providing an end to end solution to manage mediated resolution to the foreclosure process.
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Consumer outreach and education to ensure that borrowers understand the mediation option
HUD Approved Housing Counseling, to ensure the consumers financial situation is considered
Nationwide Mediation Network, providing trained, certified 3rd party mediators to work with servicer and borrower on a solution
Servicer integration, including Data, Documents and Decisions earlier in the process
Integrated workflow to ensure a smooth process for all parties.
Review our Mediation Education Center for a demonstration of how our web-based tool enhances consumer outreach and understanding of mediation resolution.
In 2009, Homeownership Preservation Foundation launched the FLS video solution. It’s being used over 25,000 times per month, supporting outreach and education to consumers on the 995hope.org website. The solution provides videos about the government’s Making Home Affordable program, including modification options and foreclosure prevention.
Video's popularity, combined with the tracking and targeting capabilities of the Internet, offers consumer finance companies a highly accountable method to sway the hearts and minds of their target audience.
Our video library includes financial education including:
